Terms and Conditions
of Use i1kiss
Before using the i1kiss platform, please read these terms and conditions carefully. This document governs the rights, responsibilities and rules for using our platform.
Key Points of the Terms
Main Things You Need to Know
We have summarised the six main points of these terms so you understand your rights and responsibilities as an i1kiss user.
User Account Eligibility
Registration at i1kiss is open to individuals aged 21 and above only. Each user is only allowed one active account. Inaccurate account information may result in account suspension or closure.
Bonus and Promotion Terms
All bonuses are subject to wagering requirements. The 100% welcome bonus of up to RM1,500 requires wagering of 20 times the bonus amount before winnings can be withdrawn. Misuse of promotional offers may result in the bonus being cancelled.
Deposits and Withdrawals
The minimum deposit amount is RM50 per payment method. The minimum withdrawal is RM100, with processing times of 30 minutes to 3 hours. All transactions are processed through the payment method registered by the user.
User Responsibilities and Restrictions
Users are not allowed to use bots, third-party software or any unauthorised means to gain an advantage. Using another person's account, transferring balances between accounts and identity fraud are strictly prohibited.
Account Security
You are responsible for keeping your account password confidential. i1kiss will not ask for your password via email or live chat. Any suspicious activity should be reported to our support team immediately.
Account Suspension and Closure
i1kiss reserves the right to suspend or close accounts that breach these terms without prior notice. Valid balances will be returned after the review is complete, subject to the conditions set at the time of closure.
1. Acceptance of Terms and Conditions
These terms and conditions ("Agreement") form a legally binding contract between you ("User") and i1kiss ("Platform", "Company", "We"). This Agreement governs your use of the i1kiss website, mobile application and all services offered under the i1kiss brand.
By registering an account, accessing or using any part of the i1kiss platform, you acknowledge that you have read, understood and agree to be bound by all the terms and conditions stated here, including our Privacy Policy and Responsible Gambling Policy.
If you do not agree with any part of this agreement, you are not permitted to use the i1kiss platform. Continued use following any amendment to the terms is considered full acceptance of those changes.
2. User Eligibility
Use of the i1kiss platform is limited to individuals who meet all of the following requirements:
- Aged 21 and above on the date of registration and throughout use of the platform.
- Not located in a region or jurisdiction that prohibits participation in online gambling activities.
- Not previously restricted or excluded from the i1kiss platform for any reason.
- Acting in a personal capacity and not as an agent, intermediary or representative of a third party.
- Capable of making responsible decisions regarding gambling and not in a state of intoxication, distress or impaired decision-making capacity.
3. Account Registration and Management
3.1 Single Account
Each individual is only permitted to register and hold one (1) active account at i1kiss. Holding more than one account, whether directly or through a third party, is a serious breach of terms and may result in all accounts concerned being closed and any existing balances being forfeited.
3.2 Registration Information
You are required to provide accurate, complete and current information during registration. This includes your full name as per your identity card (MyKad), an active mobile phone number, a valid email address and your exact date of birth. i1kiss reserves the right to request verification documents at any time.
3.3 Account Security
You are fully responsible for the security of your password and account login details. i1kiss will not be held responsible for any losses resulting from unauthorised access caused by your negligence in safeguarding your login information. Please contact our customer support if you suspect your account has been compromised.
3.4 Identity Verification
As part of our commitment to platform security, i1kiss may conduct a Know Your Customer (KYC) process requiring you to submit verification documents such as a copy of your MyKad or related documents. This process must be completed before a withdrawal is processed.
4. Deposits and Withdrawals
4.1 Payment Methods
i1kiss offers a range of deposit and withdrawal methods for the convenience of Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency (USDT, BTC, ETH).
4.2 Minimum Limits
The minimum deposit for each payment method is RM50. The minimum withdrawal is RM100. All withdrawal requests will be processed within 30 minutes to 3 hours from the time the request is received.
4.3 Withdrawal Policy
Withdrawals can only be made to the account or e-wallet registered under the same user's name. Transfers to third parties are not permitted. i1kiss reserves the right to hold a withdrawal for further verification if there is any suspicious activity.
4.4 User Responsibility
Users are responsible for ensuring that the payment details provided are accurate. i1kiss will not be held responsible for delays or failed transactions resulting from inaccurate information provided by the user.
5. Bonus and Promotion Terms
5.1 Welcome Bonus
i1kiss offers a 100% welcome bonus on the first deposit, up to a maximum of RM1,500. This bonus is subject to a wagering requirement of 20 times the bonus amount received before winnings from that bonus can be withdrawn.
For example, if you deposit RM100 and receive a RM100 bonus, your balance becomes RM200 and you need to place bets totalling RM100 × 20 = RM2,000 before bonus winnings can be withdrawn. Another example: a deposit of RM3,200 receives the maximum bonus of RM1,500, bringing the balance to RM4,700 with a wagering requirement of RM1,500 × 20 = RM30,000.
5.2 General Promotion Terms
- Each promotion has its own terms and validity period as stated on the relevant promotion page.
- Bonuses cannot be used on excluded games or markets unless stated otherwise.
- Misuse of promotions, including the use of multiple accounts to claim repeated bonuses, will result in the cancellation of all bonuses and closure of the account.
- i1kiss reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
6. Game Rules
All games offered on the i1kiss platform, including slots, live casino, sports betting and other games, are subject to the specific rules set by their respective game providers. Game results generated by the system are final and cannot be disputed, unless there is clear evidence of a verifiable technical failure.
In the event of a technical disruption during a game session, affected bets may be cancelled or refunded depending on the status of the transaction at the time of the disruption. i1kiss is not responsible for losses arising from technical disruptions beyond our control, including disruptions to the user's internet service.
7. Prohibited User Conduct
Use of the i1kiss platform is subject to a clear code of conduct. The following actions are strictly prohibited and may result in account closure and legal action where applicable:
- Use of bots, automated scripts, third-party software or any technological method that provides an unfair advantage in games.
- Sharing, selling or transferring an account to another party.
- Money laundering through the betting platform.
- Identity fraud or use of false documents during the verification process.
- Attempting to hack, disrupt or interfere with the platform's security systems.
- Participating in games as a group to exploit the system (collusion).
- Use of offensive language, threats or harassment towards customer support staff.
8. Responsible Gambling
i1kiss is fully committed to responsible gambling practices. We recognise that gambling can have a negative impact on some individuals if not kept in check. To that end, we provide tools and resources to help users manage their gambling activity.
Users may set deposit limits, daily betting limits, or request full self-exclusion by contacting our customer support. Self-exclusion requests will be actioned promptly and cannot be reversed during the specified period.
If you feel that your gambling activity is becoming a problem, please contact our support service for guidance. Our support is available 24/7 in Bahasa Melayu and English via live chat and email.
9. Privacy and Data Protection
i1kiss respects user privacy and is committed to protecting your personal data. The collection, use and storage of your personal data is carried out in accordance with our Privacy Policy, which can be accessed separately on this website.
Personal data you provide during registration and use of the platform may be used for identity verification, processing financial transactions, compliance with legal requirements, and improving platform services. We will not sell or share your personal data with third parties without your consent, except as required by law or the relevant authorities.
10. Limitation of Liability
The i1kiss platform is provided "as is" without any express or implied warranties. To the extent permitted by law, i1kiss is not liable for any direct, indirect, incidental or consequential losses arising from the use of or inability to use this platform, including losses resulting from game outcomes, technical disruptions or temporary unavailability of services.
Users use this platform at their own risk and are solely responsible for decisions made in connection with their gambling activity. i1kiss makes no guarantees regarding the likelihood of winning or returns from gambling activity.
11. Amendments to These Terms
i1kiss reserves the right to amend, update or replace these terms and conditions at any time without prior notice to users. Any changes will take effect immediately upon publication on our official website.
It is the user's responsibility to check this page periodically to ensure you are always in compliance with the latest version of the terms. Continued use of the platform after changes are published will be considered your full acceptance of the amended terms.
If you do not agree with any amendments made, you must stop using this platform and may request account closure by contacting our customer support.
12. Contact Us
If you have any questions, concerns or feedback regarding these terms and conditions, our team is ready to assist you. i1kiss customer support operates 24/7 in Bahasa Melayu and English.
- Live chat is available directly within the i1kiss platform
- Email: [email protected]
We aim to respond to all enquiries within a reasonable time. For issues relating to accounts or transactions, please provide your account number to help speed up the process.
Q&A
Frequently Asked Questions About the Terms
Answers to questions commonly asked by players regarding the terms and conditions of using the i1kiss platform.
Ready to Play Responsibly?
Register an i1kiss account and enjoy a safe, fair and enjoyable gaming experience. A 100% welcome bonus of up to RM1,500 awaits you.
⚠️ For users aged 21 and above only. Play responsibly.