Privacy Policy i1kiss
i1kiss is committed to protecting the personal information of every member. This policy clearly explains how we collect, process, store and safeguard your data in line with international data protection standards.
Our Commitment to Your Privacy
Six core principles that guide how i1kiss manages member personal data responsibly.
Data Security
All member personal data is protected using 256-bit SSL encryption and industry-standard security protocols. Your sensitive information cannot be accessed by unauthorised parties.
Information Confidentiality
i1kiss does not sell, rent or disclose member personal information to third parties for marketing purposes. Your data remains under our control only.
Member Access Rights
Every member has the right to know what data we hold, to request corrections to inaccurate information, and in certain circumstances, to request deletion of their personal data.
Minimum Collection
We only collect data that is genuinely required to provide the service, comply with licensing requirements and ensure a safe playing experience for members.
Timely Notification
Should any security incident involving your data occur, i1kiss will notify the affected member within the timeframe set by data protection guidelines.
Periodic Review
This privacy policy is reviewed and updated periodically to ensure it reflects current practices and changes in licensing requirements and data security standards.
1. Introduction and Scope of This Policy
This Privacy Policy ("Policy") is issued by i1kiss ("we", "platform" or "i1kiss") and applies to all users who register, use or access the i1kiss website at https://i1kiss.org and any related services provided by this platform.
By registering an account or continuing to use the i1kiss service, you confirm that you have read, understood and accepted the terms in this Privacy Policy. If you do not agree with any part of this policy, please stop using our service.
i1kiss operates under an international licence and complies with data protection requirements set by the relevant licensing authority. We take seriously our responsibility to protect the privacy and security of every member's personal information.
2. Personal Information We Collect
In operating the platform, i1kiss collects various categories of personal information from members. The following are the types of data we collect and their purposes:
Account Registration Information
- Full name as shown on the identity card (MyKad) or passport
- Date of birth for age verification (minimum age 21)
- Active email address for communication and verification purposes
- Mobile phone number for two-factor verification and communication
- Username and password chosen by the member
Financial and Transaction Information
- Bank account details for processing deposits and withdrawals
- Registered e-wallet numbers (Touch 'n Go eWallet, ShopeePay)
- Records of deposit and withdrawal transactions and betting history
- DuitNow information and FPX details for payments via online banking
Identity Verification Information (KYC)
- Copy of identity card (MyKad) or valid identity document
- Proof of current residential address
- Any additional documents required by the Know Your Customer (KYC) procedure
Technical and Usage Data
- IP address, device type and operating system
- Session data, login records and activity logs within the platform
- Cookies and related tracking technologies to improve user experience
KYC data collection is a mandatory requirement under international licensing procedures to prevent money laundering, terrorism financing and to ensure the safety of all platform members.
3. Purpose of Using Personal Information
i1kiss uses the personal information collected solely for legitimate purposes, including:
- Processing account registrations and verifying the identity of new members
- Carrying out financial transactions including deposits, withdrawals and bonus transfers
- Ensuring compliance with international licensing requirements and applicable laws
- Detecting and preventing fraud, account hacking and illegal activity on the platform
- Providing 24/7 customer support in Malay and English
- Sending important notifications relating to accounts, transactions and policy changes
- Improving platform functionality, user experience and service quality
- Meeting reporting requirements to the relevant licensing authorities
- Enforcing the Terms and Conditions and platform usage policies
We do not use your personal data for third-party marketing, data sales or any purpose unrelated to the operation of the i1kiss service.
4. Sharing Information with Third Parties
i1kiss does not sell or rent member personal information to any party. However, in operating the platform, we may share data with a limited range of third-party categories as follows:
Payment Service Providers
To process financial transactions via Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay and cryptocurrency (USDT, BTC, ETH), we need to share relevant transaction information with the respective payment service providers. This sharing is limited to data required to carry out the transaction only.
Game Software Providers
Slot and live casino software providers may receive the game session data required for technical functionality. Information shared does not include sensitive financial or personal identification details.
Regulatory Authorities
In fulfilling international licensing obligations and applicable laws, i1kiss may be required to disclose certain information to the relevant authorities when lawfully requested.
All third parties we work with are bound by strict confidentiality agreements. They are only permitted to use the data received for the specified purpose and may not use it for any other purpose.
5. Data Storage and Security Measures
i1kiss uses secure server infrastructure and data management systems that comply with international security standards. All personal data is stored in a protected environment with strict access controls.
The technical security measures we apply include data encryption in transit using TLS/SSL 256-bit protocols, encryption of stored data, two-factor authentication for administrative access, continuous security threat monitoring and regular system audits.
Regarding storage periods, active member personal information is retained for as long as the account remains active. Following account closure, certain data may be retained for a period set by licensing and regulatory requirements for audit and legal compliance purposes. Once that period ends, data will be securely deleted.
Although we take all reasonable steps to protect your data, no digital security system can guarantee absolute protection. Members are advised to keep their account passwords confidential and not share them with anyone.
6. Your Rights as a Data Owner
As an i1kiss member, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold about you at any time.
You have the right to request correction of inaccurate or incomplete data in our records.
In certain circumstances, you may request deletion of your personal data, subject to legal obligations.
You may object to the processing of your data for specific purposes that are not necessary for the service.
You may request your data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain situations defined by law.
To submit any request relating to the above rights, please contact our customer support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe.
7. Use of Cookies and Tracking Technologies
i1kiss uses cookies and similar technologies to improve user experience, maintain secure login sessions and understand platform usage patterns for the purpose of continuous improvement.
There are several types of cookies used on our platform. Session cookies are required to keep you logged in while using the platform and cannot be disabled without affecting basic functionality. Preference cookies store settings such as your preferred language. Analytics cookies help us understand how members use the platform in order to improve the service.
You can manage or disable cookies through your web browser settings. However, disabling necessary cookies may affect certain functions within the i1kiss platform and your login experience.
By continuing to use the i1kiss platform after receiving the cookie notice, you consent to the use of cookies as described in this Privacy Policy.
8. Changes to This Privacy Policy
i1kiss reserves the right to modify this Privacy Policy at any time. Any material changes will be communicated to members via in-platform notifications or email to the registered address. It is the member's responsibility to review this Privacy Policy from time to time.
Continued use of the i1kiss service after changes to the Privacy Policy take effect will be treated as your acceptance of those changes. If you do not agree with any changes, you may close your account and stop using the platform.
⚠️ All new members who register after the date of this policy update are bound by the latest version. Please check this page periodically for the latest information on how we manage your privacy.
9. Contact Us About Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the i1kiss customer support team through the following channels:
- In-platform live chat — available 24/7 in Malay and English
- Email: [email protected]
We take every privacy-related enquiry seriously and will respond within a reasonable time. Our support team is ready to help you understand your rights and how we protect your personal information.
For requests related to identity verification or account deletion, please provide sufficient verification details so we can process your request securely and accurately.
A Platform That Puts Your Safety First
With a transparent privacy policy and strong data protection, i1kiss ensures your gaming experience is always safe and secure. Find out more about our platform.